Best Car Insurance Companies of 2023

Best Car Insurance Companies of 2023: Not all automobile insurance providers are made equal. We questioned over 10,000 drivers to learn more about their auto insurance experiences, focusing on crucial topics such as customer service and claims processing. Utilizing this information, we ranked the top auto insurance companies of 2023 to assist you in selecting the best one.

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Key points

• USAA is ranked first in our survey and offers the lowest average rates. Its products are exclusive to the United States military.
• Geico, the fifth-ranked firm in our ranking, offers the second-lowest average annual premiums among the businesses we evaluated.
• State Farm, the second-ranked insurer overall, offers the third-lowest average rates among the top 10 auto insurance providers.

What Is the Best Car Insurance Company?

The top auto insurance provider, according to our research, is USAA, but its insurance policies are exclusively available to military personnel. If this does not apply to you, State Farm is the second-best alternative, according to our research.

To find the best auto insurance carriers, we reviewed rate information and policyholder feedback, paying particular attention to customer service, claims management, customer loyalty, and policy renewal. We also inquired whether respondents would refer their current insurer to a driver searching for a new policy.

This list might assist you in comparing vehicle insurers depending on the criteria that are most important to you. Despite USAA and State Farm is the top two firms in our ranking, you may find a better fit with one of the other eight companies. When purchasing or renewing insurance, it is therefore prudent to examine the premiums of multiple insurers.

Top Rated Car Insurance Companies

USAA 

In our rankings, USAA is the finest insurance business. USAA customers have the highest level of customer satisfaction and are the most likely to renew their policies and refer USAA to other drivers, according to our poll. USAA offers the lowest rates in our research, 35% lower than the national average.

USAA insurance products, including auto, homeowners, and renters plans, are restricted to military personnel. So, not all drivers will qualify for coverage with this insurance.

State Farm

State Farm receives above-average scores in all of our sub-ratings, including Claims Management and Customer Loyalty, and is ranked second in our ranking. It also performed highly in our 2023 ranking of the cheapest auto insurance companies. Its average prices for drivers with less-than-spotless records were the lowest in our ranking for individuals who were unable to obtain insurance from USAA.

Farmers

Farmers are tied for third place in our overall ranking and many of our sub-rankings. It is tied for first place in Claims Processing and second place in Customer Service and Customer Loyalty. Farmers’ score of 4.0 for Most Likely to be Renewed is lower than the category average of 4.2. It also has one of the most expensive annual average rates among the companies we rated.

Nationwide

Since our examination in 2021, Nationwide has risen two positions to tie for third. Nationwide gets the second-highest rankings in our Customer Loyalty and Most Likely to be Suggested subcategories, as well as above-average scores in every other subcategory. Nationwide also offers below-average rates for certain drivers, particularly those with a clean driving record or bad credit.

 Geico

Geico is tied for third place in our ranking of the Best Auto Insurance Companies of 2023, with average scores in a variety of categories, including Claims Management, Customer Service, and Customer Loyalty. It also comes second on our list of the cheapest car insurance companies for 2023, with among the lowest average rates for teen and senior drivers, as well as those with poor credit.

Allstate

Allstate is ranked fourth in our Most Likely To Be Suggested subtracting, despite receiving slightly below-average scores in the majority of our other sub-ratings. Their rates are among the highest in our survey, but for certain drivers, such as those with a speeding ticket on their driving record, Allstate may offer competitive rates.

Travelers

This year, the Travelers moved up two positions and tied for sixth place. Travelers’ customer service rating is lower than seven other insurers in our analysis, but it ranks first in our subtracting area for Claims Processing and third for Most Likely to Be Renewed. Travelers also obtain an above-average rating for policy renewal and normally offer premiums that are lower than the national average.

Progressive

Progressive is ranked eighth in our analysis. Customers are generally pleased with the convenience of opening a policy, but Progressive ranks last in our Best for Customer Loyalty category and receives below-average marks in every other subtraction. Customers of Progressive are also less inclined to renew their policies or refer the company to others. But, those with a DUI may be eligible for Progressive discounts. The company’s premiums for these motorists are among the lowest in our survey.

AAA

AAA is new to our list of the Best Auto Insurance Companies, and it shares eighth place with Progressive. It received below-average results in every category we examined. In our Most Likely to be Renewed subtracting, it ranks sixth, ahead of Allstate, Farmers, Progressive, and American Family. AAA has the highest average premiums in our survey, however, drivers considering AAA should obtain a quote to evaluate if their particular rate is more affordable.

Frequently Asked Questions